When hiring a basement waterproofing contractor, you can’t afford to make an uninformed choice. Like most industries, not all waterproofing contractors are created equal. When you trust someone with something as important as your home, you want to be sure that they’ll take the work seriously and that they are capable of doing it properly. For a task as crucial as keeping your home free of moisture that can lead to water damage and mold growth, there are some key questions to ask that help ensure you’re making the right choice. Here’s our list of critical questions, not so frequently asked.
Question 1: Can I See Proof of Insurance and Licensing?
Any reputable contractor should be able to provide their proof of insurance, both liability and worker’s compensation insurance. If they cannot provide this, you should absolutely steer clear! The last thing you want is for something to go wrong and be left on the hook for damages or injury. Without licensing and insurance, a contractor is in direct violation of the law by operating and contracting repairs.
Question 2: Can I See References?
Most contractors who have been in operation for any extended period of time should have at least some satisfied customers willing to voice their honest and high opinion of the company and its work. This gives you an idea of the type of work they’ve done and how. Don’t just take their word for it, be sure to check out local review sites, too. A great follow up question is to ask how long the company has been around. A company that has been around for longer will have more experience and their longevity is a testament to the quality of work they do.
Question 3: Do You Guarantee Your Work?
If a contractor is not willing to stand behind their work, why should you choose them to do it? A generous warranty means that the company is not only confident in their ability, but it means that in the unlikely event that you have future issues with the repair, you’re not on the hook for additional costs. Find out how long the work will be guaranteed for, what the warranty covers exactly and whether or not it is transferable to future owners.
Tom’s Basement Waterproofing has been proud to serve the Metro Detroit area since 1975, offering fully licensed and insured basement waterproofing and foundation repair with a guarantee. Give us a call today at 586-949-7826 or 586-776-7270 for a free, no obligation evaluation. We are a local and family owned business that understands exactly how crucial our work is to the health of your home and family, which is why we do the work right the first time and stand behind it.